Dear LitBuy users, @everyone
Due to the EU's updated customs policy taking effect on July 1, a significant increase in shipment volume entered the EU before the implementation date. This has caused temporary congestion at airport cargo terminals, customs facilities, and local courier hubs (DHL, CTT, La Poste, GOFO, etc.), resulting in slower processing across multiple EU countries.
🌍 Affected Regions
All EU member states may experience temporary delays.
⏳ What to Expect
Longer processing times at airport cargo terminals and customs.
Slower tracking updates after parcels arrive in Europe.
Delayed handover to local couriers and final delivery.
Please rest assured that your parcel remains in transit. The delay is caused by temporary logistics congestion and does not affect the safety of your shipment.
📅 Expected Recovery
Around July 5: Congestion is expected to begin easing.
Around July 10: Logistics operations are expected to gradually return to normal.
Thank you for your patience and understanding. We are closely monitoring the situation and will continue working with our logistics partners to deliver your parcels as quickly as possible. ❤️