Frequently Asked Questions

Litbuy Spreadsheet is a free product discovery tool — not a seller, not a shopping agent, and not a store. It collects popular and trending items from major Chinese e-commerce platforms (Taobao, 1688, Weidian, Poizon, etc.) and provides clean, organized product links so you can quickly browse, compare, and send items to your preferred buying agent for ordering.

Think of it as a curated catalogue: Litbuy finds products, you browse, and your agent (Superbuy, Pandabuy, Kakobuy, etc.) handles the actual purchase, warehousing, and international shipping.

Yes — Litbuy Spreadsheet is 100% free. Browsing products, checking prices, copying links, and accessing guides all cost nothing.

Costs only appear once you use a third-party buying agent to place orders. Agents typically charge:

• A service fee (usually 5–10% of item price)
• Actual item price in CNY
• International shipping fee (varies by weight, destination, and line)
• Optional: extra QC, special packaging, insurance

Litbuy Spreadsheet aggregates items from all major Chinese shopping platforms. You'll commonly see links from:

Each platform has its own pricing structure. 1688 is typically the factory/wholesale price (cheapest). Weidian and Taobao are retail-level. Poizon verifies authenticity for sneakers and streetwear.

1. Browse products on Litbuy Spreadsheet — use categories, search, or Flash Deals.
2. Click any item to open the detailed product page — check price, specs, photos, and available size/color options.
3. Copy the product link (Taobao, Weidian, 1688, etc.) shown on the page.
4. Choose your buying agent — Superbuy, Pandabuy, Kakobuy, Acbuy, Loongbuy, or others. See our full tutorial guide for agent setup.
5. Paste the link into your agent's order page, select your specs, and submit.

Litbuy Spreadsheet is compatible with any China buying agent — the product links work universally. Popular agents used by the community:

Different agents have different service fees, shipping line options, and coverage. Check our monthly shipping price comparison to find the cheapest agent for your destination country.

Once you submit and pay for your order, the process follows these stages:

1. Agent purchases from the seller — typically within 1–2 business days.
2. Domestic shipping to warehouse — seller ships to the agent's China warehouse (usually 2–5 days).
3. Warehouse receives & inspects — agents photograph the item and make it available in your storage.
4. You review QC photos — approve or reject the item before it ships internationally.
5. Combine items & submit parcel — group multiple items into one parcel to save on shipping.
6. International shipping — parcel leaves China and travels to your country.

Standard QC (included free with most agents) typically covers:

• Style, color, and size verification — confirms what arrived matches what you ordered
• Quantity check — all items in the order are present
• Visible defects scan — obvious stains, damage, scratches, broken parts
• 3–6 warehouse photos from different angles

What standard QC does NOT cover: internal defects, smell/texture, precise size measurements, or functionality testing of electronics.

Yes. Most agents offer paid QC upgrades, which can include:

• Video QC — a short walkthrough video of the item
• Detail photos — close-ups of tags, stitching, soles, hardware
• Measurements — actual size measurements (length, width, inseam, etc.)
• Functionality test — for electronics, opening clasps, zippers, buttons

Extra QC typically costs 2–5 CNY per item depending on the agent. It's highly recommended for expensive items (sneakers, bags, jackets) or anything where fit/quality matters.

If the QC photos show a problem (wrong item, wrong color, visible damage), you have options:

1. Reject the item in warehouse — agent contacts the seller to arrange a return or replacement
2. Request a return/exchange — must be within the seller's return window (usually 7 days from delivery to warehouse)
3. Accept and ship anyway — if the issue is minor and you still want the item

Some agents offer paid item insurance covering loss or damage during international shipping — not to be confused with QC-stage issues.

Standard free storage: 90 days from the date items arrive at the agent's warehouse.

• After 90 days, storage fees begin to accrue (typically 0.1–0.3 CNY per item per day)
• After an extended period of non-payment, agents may treat long-term unshipped items as abandoned per their policy
• Check your specific agent's storage policy — some offer longer free periods for premium members

1. Go to Warehouse in your agent account
2. Select all items you want in this shipment
3. Click "Combine into Parcel" (or equivalent button)
4. Choose your shipping address
5. Select a shipping line (standard, tracked, DHL, etc.) — compare by price and transit time
6. Choose packing method (original box, remove box, repack, vacuum, etc.)
7. Pay the estimated shipping fee based on declared weight

After packing, the warehouse measures the actual weight. If lower than estimated, the difference is refunded. If higher, a top-up payment is required before the parcel ships.

A tracking pause almost never means the parcel is lost. Common reasons for no update include:

• Waiting for the next flight — parcels are batched; there may be days between flights on some routes
• Customs inspection — your country's customs is holding the parcel for review (normal, usually resolves in 3–10 days)
• Local carrier handoff — once it enters your country, tracking may pause while being transferred to a local carrier (USPS, Royal Mail, DHL, etc.)
• Tracking system lag — especially common with postal routes; scans can appear 2–5 days late
• Force majeure — weather events, holidays, or route disruptions

"Undelivered" means the courier attempted delivery but could not complete it. Common causes:

• No one was home at time of delivery attempt
• Incorrect or incomplete address on the parcel
• Delivery requires signature but no one was available
• Parcel is oversized for the mailbox

What to do: Once the parcel has reached your country, contact the local post office or last-mile courier directly using the tracking number. They may be holding it for collection or can schedule a re-delivery. Do not ask your China agent to intervene at this stage — they cannot affect local delivery.

Before signing for any parcel from China, always check:

• Outer box condition — look for crushing, tears, or obvious damage
• Seal integrity — tape should be unbroken; tampered seals may indicate customs inspection or theft
• Weight/feel — if it feels significantly lighter than expected, something may be missing

Signing for a parcel before inspecting may void your ability to claim compensation for missing or damaged contents.

Volumetric (dimensional) weight is calculated as: Length × Width × Height (cm) ÷ 6000

Carriers charge whichever is higher: actual weight or volumetric weight. A large light item (e.g. a stuffed cushion, foam footwear) may cost significantly more to ship than its actual weight suggests.

Litbuy Spreadsheet is free. But when using a buying agent, you may encounter these charges — which are standard and disclosed in each agent's fee structure:

• Service fee: 5–10% of item price (buying agent commission)
• Extra QC fee: 2–5 CNY per item for video/detail photos
• Special packaging: bubble wrap, extra box, vacuum bag — small fee
• Storage fee: applies after 90 days free storage (0.1–0.3 CNY/item/day)
• Insurance: optional, typically 1–3% of declared value
• Payment processing fee: some agents add a small fee for PayPal or card payments

Shipping restrictions come from a combination of carrier regulations, destination country import rules, and item category rules. Common restricted categories:

• Liquids & gels — perfumes, skincare, beverages (often blocked on postal/air routes to US, EU, AU)
• Powders — protein powder, makeup, loose tea — require documentation or are fully blocked on certain lines
• Lithium batteries — especially standalone batteries; items with built-in batteries (phones, earbuds) have specific quantity and watt-hour limits
• Food items — many countries restrict food imports from China (especially to US, AU, NZ)
• Oversized or overweight items — items exceeding the line's max dimensions or weight limit
• Dangerous goods — flammables, pressurized cans, magnetic items

Not always. You may need to split items into separate parcels if:

• One or more items are in a restricted category (batteries, liquids, powders)
• The combined weight or dimensions exceed the shipping line's maximum
• Items have incompatible packaging requirements (e.g. fragile items that need extra protection vs standard items)

Most agent platforms will automatically show which shipping lines are available based on the items in your cart — lines incompatible with your items will be greyed out or hidden.

Customs duties depend on your country's import rules and the declared value of your parcel. Most countries have a duty-free threshold — parcels valued below this are usually cleared without tax: